Privacy Policy
Effective Date: 10/06/2025
Nashville Flower Market – Privacy Policy (SMS & Customer Communication)
Last updated: 10/06/2025 Nashville Flower Market (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us online, by phone, or in person. Information We Collect We may collect your name, phone number, email address, event details, billing information, and images you share. How We Use Your Information We use your data to provide floral design services, manage orders, confirm appointments, and communicate via text, email, or phone. Text Messaging & SMS By providing your phone number, you consent to receive SMS messages from Nashville Flower Market about orders, appointments, or support. Message frequency varies. You can reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply. We do not sell or share your phone number for marketing purposes. Data Protection We take reasonable steps to secure your data and restrict access to authorized staff. Your Rights You may request updates or deletion of your personal information at any time by emailing hello@nashvilleflowermarket.com. Contact Us Nashville Flower Market 2416 Music Valley Dr, Nashville, TN 37214 hello@nashvilleflowermarket.com 615-928-8001
At Nashville Flower Market, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect the information you share with us when visiting our website, making a purchase, or engaging with our services (including Joy Jars, workshops, and event bookings). By using our site, you agree to the practices described here.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or book a service.
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Non-Personal Information: Browser type, device information, IP address, and general site usage data to improve your browsing experience.
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Transactional Information: Order history, subscriptions (e.g., Joy Jars), and booking details for events, workshops, or workspace reservations.
How We Use Your Information
We use your information to:
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Process and deliver your flower orders, subscriptions, and event bookings.
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Arrange local deliveries through trusted third-party services such as DoorDash, Instacart, and similar providers.
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Send updates about your order, subscription, or upcoming events.
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Improve our website experience and personalize content.
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Communicate promotions, special offers, or updates (you may opt out anytime).
Sharing Your Information
We do not sell your information. However, we may share necessary details with:
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Delivery Providers: Such as DoorDash, Instacart, or other local couriers to fulfill your delivery.
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Payment Processors: To securely process your transactions.
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Service Providers: Who help operate our website, marketing, or customer service.
All third parties are expected to protect your information and use it only for the purposes agreed upon.
Cookies & Tracking
Our website may use cookies and similar technologies to improve site functionality, analyze traffic, and remember your preferences. You can disable cookies through your browser settings, but some features of the site may not function properly.
Your Rights
Depending on your location, you may have the right to:
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Access and request a copy of the personal information we hold about you.
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Request corrections or updates to your information.
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Request deletion of your information (subject to legal and contractual obligations).
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Opt out of receiving promotional emails.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Local Deliveries
Please note: Nashville Flower Market currently offers local deliveries only within the greater Nashville area. Deliveries are completed via trusted third-party services like DoorDash, Instacart, and related providers. Delivery times and service availability may vary.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from minors.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: Hello@nashvilleflowermarket.com
📞 Phone: (615) 928-8001
📍 Address: 2615 Lebanon Pike, Suite B, Nashville, TN 37214